We specialise exclusively in bathrooms—and we excel at them.
Sure, we handle powder rooms, ensuites, and laundries too, but let’s be honest, they’re essentially bathrooms. Just like watchmakers stick to watches, we pour our expertise into renovating bathrooms that are as functional as they are beautiful—and built to last.
Our sole focus on bathrooms and laundries sets us apart. Your renovation benefits from our deep expertise, well-oiled processes, and obsessive attention to detail. We’re not just redoing these spaces—we’re transforming them to serve you better and become a lasting asset to your home.
At CHAPTR, we think renovating your bathroom should be as enjoyable as the result. Here’s how our focused approach ensures a smooth, personalised experience:
Collaborative: Every project starts with you. It’s about bringing your ideas to life, not ours. We take the time to understand your needs and preferences, making sure our plans align with your lifestyle. Sure, we guide—but you decide.
Streamlined: We like to keep things straight-up—simple and clear. Specialising solely in bathrooms and laundries means we’ve refined our process to cut the fluff and ensure a seamless flow from design to completion. That way, everybody wins.
Attentive: We’re a small but mighty team, ensuring every project gets the full attention it deserves. You’ll always know who you’re dealing with—and we’re always just a call away for any last-minute questions or concerns that might keep you up at night.
Reliable: We only work with skilled professionals we trust completely. This means no surprises for you—just consistent, top-notch workmanship every step of the way.
Passionate: We’re dedicated to creating bathrooms that do more than just look good—they enhance your everyday life. We’re not satisfied until you are, ensuring every step of the process adds value to your home and happiness. Your renovation isn’t just a project to us—it’s a commitment.
Founded by long-time friends and business partners Scott Henderson and Michael Mitris, CHAPTR was born from a deep passion for specialised construction. Their focus isn’t just on building spaces—it’s about bettering the customer experience from the ground up. Together, they bring a wealth of expertise and a meticulous eye for detail to every project, making CHAPTR synonymous with excellence in bathroom renovations.
But it’s not all about the physical build. Scott and Michael are equally driven by a passion for building lasting relationships with clients and tradespeople. They believe personal connections are just as important as technical skills—if not more so—because these relationships are what truly bring a project to life.
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Frequently Asked Questions
How do I get started with a project?
Getting started is straightforward. If you have existing plans or designs, we’re ready to bring them to life. If not, we’re equally equipped to help craft both formal and informal designs that meet your exact needs. The process begins with an information exchange via email, followed by a phone or video consultation to discuss your goals and budget, ensuring we fully understand your vision before moving forward with detailed planning.
Who will I deal with throughout the process?
Expect a personal touch from start to finish. Our founders, Scott and Michael, personally handle all initial consultations, ensuring attentive and dedicated service. They’ll guide you through all the key decisions, ensuring you feel confident and comfortable. You’ll also benefit from our network of top-quality tradespeople and partners.